Human-like bot conversations for deeper insights on user behavior & experience
Redefine customer engagement with Intelligent Chatbots
Chatbots streamline the interaction between the user and the service, minimizing the need for human intervention and allowing organizations to refine customer experience, amplify productivity and reinforce profit margins. Support your customers by using a chatbot over their favorite communication channels, including WhatsApp, Facebook Messenger, Telegram, Live Chat, and SMS from a single platform.
Lead Generation From Websites
Generating leads from web traffic is a big hassle. Topaz Chatbot will support the lead nurturing process with gamified conversations, offers additional information until customers are driven to share their information willingly. The leads will be shared in real time with your team.
Give 24/7 Chat Support
It is difficult to provide live chat support to your visitors with a support executive round the clock. On the other hand, a live chatbot overcomes untimely human interaction by offering help 24 hours a day for 365 days a year,putting customer service first. Its human-like behavior and instant responses that connect with human.
Conduct Conversational Surveys
Conduct product and customer service surveys by driving conversational interactions with customers via providing a better experience and significantly recording higher response rates. It also helps free up the customer service agents from complex cases saving their time and effort.
Automate Your Enquiries
A smart, intelligent chatbot platform provides a simple interface for real-time resolution of all consumer problems. It can progressively expand its capacity to answer more complex queries as it becomes more familiar to consumer enquiries.
Schedule Appointments In Minutes
A customized chatbot can schedule and reschedule appointments with customers when they are short on time. The ease and convenience of typing in your appointment request to get a confirmation within seconds are unmatched. The customer does not have to wait on hold for an extended period of time and can instead be relieved by the chatbot’s efficiency.
What can a chatbot be used for?
Chatbot Software Features
Start building chatbots today