• Topaz is led by the CEO Jamal Turki, Operations manager Javed and Sales & Marketing head Renjith Chembakarayil
  • Topaz is led by the CEO Jamal Turki, Operations manager Javed and Sales & Marketing head Renjith Chembakarayil

Welcome to TOPAZ

TOPAZ is a system integrator based in Dubai Silicon Oasis, UAE. Operational from 2006, we provide communication, infrastructure & networking solutions focused on deploying customer & team engagement solutions. Today, we are growing our employees, our customer base and our revenue, as we collaborate to deliver exemplary solutions & service. 

We serve all types of commercial and public sector entities, including Large Enterprises, small private firms, hospitality clientele, financial firms, government entities and educational institutions. We have technicians & engineers deployed in our customers’ IT environments, supporting thousands of agents & devices throughout MENA Region. 

Who We Are

Empowering organizations to unlock the full potential of their digital ecosystem through seamless, high-performance system integration solutions.

At TOPAZ, we believe that a digital ecosystem is only as strong as its weakest link. Our philosophy is rooted in the relentless pursuit of operational excellence. We don’t just maintain standards; we evolve them. By continually refining our internal processes and Quality Management System, we ensure that every integration we deploy meets rigorous statutory requirements and exceeds the sophisticated demands of the modern enterprise. For every TOPAZ team member, “total customer satisfaction” isn’t a goal—it’s our baseline.

Since 2006, the cornerstone of TOPAZ has been our unwavering objectivity. We promise to provide technical advice that is as honest as it is innovative. As a premier provider of communications and infrastructure solutions, our commitment to you extends far beyond the initial deployment. We promise a partnership defined by high-performance products and an unyielding dedication to technical support, ensuring your technology remains an asset, never a hurdle.

We don’t just complete projects; we orchestrate them. Our delivery framework is designed to eliminate the friction typically found in complex system integrations. When you partner with us, we guarantee:

  • Strategic Alignment: Every solution is mapped directly to your overarching corporate strategy.

  • Fiscal & Temporal Discipline: We deliver strictly within your budget and on your timeline.

  • Full-Spectrum Functionality: No “broken” features—we ensure the system performs exactly as required.

  • Stakeholder Harmony: We manage communication to ensure satisfaction across your entire organization.

  • Continuous Improvement: Every project concludes with a rigorous evaluation process to measure success and identify future optimizations.

Our Crazy Skills

Omni-Channel Contact Center 99
Cloud UC Solutions 95
Networking & Security 86
Disaster Recovery 90

Why Choose TOPAZ?

Regional Expertise, Global Standards

Headquartered in Dubai Silicon Oasis, we are at the heart of the UAE’s technology hub. Since 2006, we have combined local market insights with world-class engineering to navigate the unique regulatory and technical landscapes of the MENA region.

Proven Stability & Scalability

We aren’t just a vendor; we are a growth partner. With a consistently expanding team and revenue stream, we offer the financial and operational stability required to support everything from small private firms to government entities and large-scale enterprises.

Deep Integration, Not Just Installation

Unlike providers who leave after the “go-live” date, we have technicians and engineers embedded within our customers’ IT environments. We currently support thousands of agents and devices, ensuring that your communication and networking infrastructure is managed by experts who understand your daily workflow.

Sector-Specific Versatility

Our portfolio spans a diverse range of industries, allowing us to cross-pollinate best practices across different sectors:

  • Public Sector & Govt: Compliance and security-focused solutions.

  • Finance & Enterprise: High-availability and resilient networking.

  • Hospitality & Education: Engagement-centric tools for teams and users.

Commitment to Exemplary Service

At TOPAZ, we define success through collaboration. Our growth is a direct result of our “exemplary solutions” mindset, ensuring that the technology we deploy creates a seamless engagement experience for both your employees and your customers.

Our Happy Clients

Roads and Transport Authority Dubai is a client of Topaz, a system integrator based in the Dubai silicon oasis, UAE.
Dubai Islamic Bank is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.
six senses zighy bay is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.
Damac properties is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.
Anantara Hotel is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.
Etihad Water and Electricity is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.
Dubai Police is a client of Topaz, a system integrator based in Dubai silicon oasis, UAE.

How do we do it?

  • Using proven tools and methodologies to strategically improve service levels, reduce risk, and contain costs in the client’s IT infrastructure

  • Offering professional services that deploy technology physically and virtually in the client’s environment

  • Providing technical staffing to ensure IT departments have skilled resources and coverage

  • Extending the life of IT hardware by providing maintenance on equipment with lapsed warranties