Cloud Your Way: Connect, #Communicate, Collaborate without Boundaries

Private, Powered, and Branded Cloud Services for Your Communications Solutions – Hosted in UAE

UC CLOUD EXPERT: 04 3821424

CCaaS: Call Center as a Service

Get your call center campaign operation up & running without the hassle of extended discussions and long term capex purchases!

Migrate Engagement Solutions at Your Own Pace

Today’s IT leaders are increasingly looking to cloud solutions to help them increase agility, improve collaboration and cut costs. Using a vendor agnostic, consultative approach, TOPAZ offers a wide array of cloud consumption models, solutions and vendors, as well as the expertise to help you choose a cloud strategy that enables your organization to achieve positive business outcomes.

TOPAZ Cloud Offering is bundled to provide Unified Communications (PBX in Cloud), CC (Call Center with Email, Chat, Social Media) Solutions along with RedBOX Call Center CRM & Call Billing Systems.

  • Get the flexibility you need at the cost you want.

  • Manage your business, not your communications systems

  • Provide easy, consumer-like tools to engage your team, customers, and partners

What is Contact Center Cloud

Powered by Avaya, TOPAZ Contact Center is an omnichannel (Inbound Voice ACD, Outbound Dialer, Advanced IVR, Email, Chat, Social Media, Speech Analytics), hosted contact center solution that’s easy to deploy, integrate, and scale.

  • Get Started with Low Start-Up Costs and Low-Risk Managed Growth

  • Create a Differentiated Contact Center Offering

  • Utility Pricing

UCaaS: Unified Communication as a Service

No more PABX maintenance or UC Server Upgrades.

Keep your office communication always on the latest version – updated and running smooth in the cloud.

Make the best out of Hybrid UC Cloud

  • Make a Fast, Flexible Transition to the Hybrid Cloud

  • Satisfy the Growing Demand for as-a-Service Solutions

  • Seamlessly Integrate and Migrate Among Premise, Cloud, and Hybrid

  • Leverage on Existing Avaya, Nortel, Partner, Definity platform for excellant buy back options